THEG CLOTHING
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FAQs | Help Center

FAQ

SHIPPING

Do you ship to my country?

How much is shipping?

Can I change the shipping address?

How long does shipping take?

Can I track my parcel?

Can someone else sign for my shipment?

Customs have asked me for further information. What should I do?

RETURNS

What is your return address?

What is your online returns policy?

How long will it be before I get a refund?

How long will it be before I get an exchange?

PAYMENTS

What currencies can I use?

What payment methods do you accept?

Is it safe to order online?

PRODUCT

Sizing Information?

Will you be getting more stock?

Do you have more sizes available?

Can I get more information on a product?

Are all of your products genuine?

YOUR ORDER

Where is my order?

Can I change or cancel my order?

There is a problem with the order I received?

How do I know if my order was successful?

CONTACTING CUSTOMER SERVICE

How to contact the Customer Service Team?

How to unsubscribe from the newsletter?